Brideside Terms And Conditions
Special Orders/Cut to Order Dress Return Policy
The following policies apply to our special order collection. Special order dresses are those where the dress is made by the designer after you have purchased it.
- Return Policy
Unworn/unaltered special order, non-stocked garments may be returned for Brideside store credit. Returns must be received within 30 days of delivery to receive store credit less the cost of return shipping. Email email@example.com to initiate the return.
- Exchange Policy
Brideside cannot process exchanges due to the special order nature of this product. (See the question “What does cut to order mean?” for some additional details). Order your dress with ample time before the big day to give yourself room for necessary alterations and styling.
In Stock Dress Return Policy
The following policies apply to our in stock and quick delivery collections. In stock garments can be returned. Returns must be received within 15 days of delivery to receive a full refund, less the cost of return shipping. Garments must be returned in their original condition, with all tags intact, unworn and unaltered. Refunds are issued to the credit card used to place the order and can take 10-15 business days to process. Email firstname.lastname@example.org to initiate the return.
Try At Home Return Policy
This Customer Rental/Trial Agreement (this "Agreement") is a legal agreement between you, the customer, ("you" or "your") and Brideside, Inc. ("Brideside, Inc" "we," or "us"), establishing the terms and conditions under which you will try, on a trial basis, bridesmaid dresses and other special retail items (each a "Product" or "Products") before you purchase.
Rental Fees and Credit Card Authorizations: The rental fee ("Rental Fee") for the Products will be the Rental Fees, taxes and any other associated charges detailed on the checkout page of our website in connection with your rental order. Upon placing your order for Products, you authorize us to charge your credit card for the Rental Fee. We will charge your credit card the amount of the Rental Fee immediately upon you completing your order on our website. You represent that you are authorized to use the chosen payment method (including, without limitation, credit cards) for the purpose of renting the Products as described herein. A reservation for a Product on our website is an order for the rental of that Product, no matter how far in advance the order is placed or received. In addition to the Rental Fee, you further authorize us to charge your credit card for Try At Home Return Policy: You will have four days upon receiving your Brideside Try At Home box to return it. A pre-paid return shipping label is included inside your box. If you don’t have the shipping label, please reach out to email@example.com and we will send you a new one. If for some reason you cannot return your Try At Home box after the four day period, please let our customer care team know immediately. If your Try At Home box is not returned within the four day window, we reserve the right to charge the full retail value associated with the content of your box.
No Warranty: We do not make any representations or warranties about the products and all disclaimers set forth in the Terms & Conditions of Use will apply to the products and any other activities under this agreement.
A Note on Sizing
We are here to help you feel confident in your purchase, however it is up to you to decide what size garment to order.
Your personal style consultant can make recommendations based on your bust, waist and hip measurements. Her consultation is only a recommendation. The final decision is yours, and oftentimes a dress will require alterations once received. Your garment is not custom sized to your body.
You can use many fit tools including
- Brideside measuring guide
- Designer size charts
- Your personal Style Consultant
- Brideside try-at-home program
Our Thoughts On Alterations
Because the dresses are not custom to your measurements, they will require alterations for a perfect fit. Alteration costs are the responsibility of the customer.
Brideside Gift & Accessories Collection
Returns on unopened/unused items for select Gifts and Accessories can be returned for store credit. Gift boxes containing swimwear or lingerie are final sale. Gift Box returns must be sent back in original packaging. Returns must be received within 30 days of delivery to receive store credit less the cost of return shipping. Email firstname.lastname@example.org to request a return shipping label.
Please reference size suggestions on the Gift Box product page for guidance on sizing as all swimwear and lingerie cannot be exchanged after purchase
All apparel and accessories orders are subject to a twenty-four (24) hour cancellation policy. If Brideside receives notice of your cancellation within this time, a full refund will be processed back to the form of payment used to secure the order. Cancellations past the twenty-four (24) hour cancellation policy are eligible for store credit only. In order to cancel your order, please email email@example.com.
All merchandise must be inspected immediately by the customer. Damage Claims must be made within five (5) days of delivery. If you think you have a damaged item, please contact us at firstname.lastname@example.org with your name, order number and a photo of the damage. A customer support representative will help replace or repair your damaged item.
We are unable to offer flat rate or free shipping on international orders. Please contact our concierge team at email@example.com for rates. International orders are shipped duties and taxes unpaid. Customs and import duties, fees, and taxes are the customer’s responsibility. All international orders are final sale and cannot be returned.
Brideside, Inc. (“Brideside” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services as defined below (“Customers”). This Privacy Statement describes Brideside’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by Brideside (the “Services”).
Web Sites Covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement, including: [list all applicable website url’s].
When expressing an interest in obtaining additional information about the Services or registering to use the Services, Brideside requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, Brideside may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Brideside may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as “Data About Brideside Customers”.
As you navigate the Company’s Web sites, Brideside may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
Use of Information Collected
The Company uses Data About Brideside Customers to perform the services requested. The Company may also use Data About Brideside Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.
Brideside uses credit card information solely to check the financial qualifications and collect payment from prospective Customers.
Brideside uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data About Brideside Customers to provide personalized information about the Company.
Web Site Navigational
Cookies, Web Beacons and IP Addresses:
Brideside uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information used on the Company’s Web sites and how this information may be used.
The following sets out how Brideside uses different categories of cookies and your options for managing cookies’ settings:
Type of Cookies Description Managing Settings:
Required cookies Required cookies enable you to navigate the Company’s Web sites and use its features, such as accessing secure areas of the Web sites and using Brideside Services.
These cookies collect information about how Visitors use our Web site, including which pages visitors go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies a Visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Company’s Web site functions and performs.
From time-to-time, Brideside engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites. Brideside may also utilize Flash cookies for these purposes.
Functionality cookies allow the Company’s Web sites to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of Brideside’s Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
Brideside uses local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Web sites to personalize your visit.
To learn how to opt out of functionality cookies using your browser settings click here. Note that opting out may impact the functionality you receive when visiting Brideside.
Targeting or Advertising cookies:
This process also helps us manage and track the effectiveness of our marketing efforts.
Third parties, with whom the Company partners to provide certain features on our Web sites or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.
Brideside uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Brideside may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. [Cloudimize] uses Web beacons to operate and improve the Company’s Web sites and email communications.
When you visit Brideside’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Brideside uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.
Brideside also collects IP addresses from Customers whey they log into the Services as part of the Company’s security features.
Public Forums, Refer a Friend, and Customer Testimonials
Brideside may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Brideside is not responsible for the personal information you choose to submit in these forums.
Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. Brideside will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. Brideside does not store this information.
Brideside posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Brideside obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
Sharing of Information Collected
Brideside may share Data About Brideside Customers with the Company’s contracted service providers so that these service providers can provide services on our behalf. Brideside may also share Data About Brideside Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this Privacy Statement, Brideside does not share, sell, rent, or trade any information with third parties for their promotional purposes.
From time to time, Brideside may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Brideside, the Company may share Data About Brideside Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). Brideside does not control our business partners’ use of the Data About Brideside Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
Brideside uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
Brideside reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
International Transfer of Information Collected
To facilitate Brideside’s global operations, the Company may transfer and access Data About Brideside Customers from around the world, including the United States. This Privacy Statement shall apply even if Brideside transfers Data About Brideside to other countries.
Brideside offers Visitors and Customers who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking here or by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to stylist@Brideside.com. Customers cannot opt out of receiving transactional emails related to their account with Brideside or the Services.
Correcting and Updating Your Information
Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to http://www.Brideside.com with your Brideside username and password and click “Setup.” To update an organization’s information, please login to http://www.Brideside.com with your Brideside username and password and select “Organization Setup.” Attendees may update or change their registration information on the event’s Web site after logging in. To update Billing Information or have your registration information deleted, please email stylist@Brideside.com or call +1 773-234-7187. To discontinue your account and to have information you maintained in the Services returned to you, please email stylist@Brideside.com or call +1 772-234-7187. Requests to access, change, or delete your information will be handled within 30 days.
Brideside Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). Brideside will not review, share, distribute, or reference any such Customer Data except as provided in the Brideside Master Subscription Agreement, or as may be required by law. In accordance with the Brideside Master Subscription Agreement, Brideside may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.
Brideside uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. [When the Services are accessed using Internet Explorer version 7.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (.SSL.) technology protects Customer Data using both server authentication and data encryption.] These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Brideside also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. Brideside also offers enhanced security features within the Services that permit Customers to configure security settings to the level they deem necessary. Customers are responsible for maintaining the security and confidentiality of their Brideside usernames and passwords.
Changes to this Privacy Statement
Brideside reserves the right to change this Privacy Statement. Brideside will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least 30 business days prior to the change taking effect.
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to Brideside Privacy by emailing firstname.lastname@example.org or by mailing Brideside:
660 West Lake St., #2 Chicago, IL 60661
These Terms apply exclusively to your access to, and use of, the Site and do not alter in any way the terms or conditions of any other agreement you may have with Brideside for products, services, or otherwise. If you register for and/or use the additional features located on our Site additional rules, policies, and disclaimers may apply.
Copyright and Trademarks
Copyrights: All materials on this Site, including, without limitation, the Brideside logo, design, text, graphics, software, other files, and the selection and arrangement thereof (the “Content”) are protected by copyrights which are owned or licensed by Brideside, or otherwise used with permission by Brideside. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Content from the Site or any other site owned or operated by Brideside without the prior written permission of Brideside. Any modification of the Content, or any portion thereof, or use of the Content for any other purpose constitutes an infringement of Brideside’s copyrights and other proprietary rights. Use of the Content on any other site or other networked computer environment is prohibited without prior written permission from Brideside, Inc.
Trademarks: All page headers, custom graphics, button icons, and scripts are service marks, trademarks and/or trade dress of Brideside, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Brideside, Inc.
In using the Site, you agree:Not to disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers, or networks connected to or accessible through the Site or affiliated or linked sites;
Not to disrupt or interfere with any other user’s enjoyment of the Site or affiliated or linked websites;
Not to upload, post, or otherwise transmit through or on this Site any viruses or other harmful, disruptive, or destructive files;
Not to use, frame, or utilize framing techniques to enclose any Brideside trademark, logo, or other proprietary information (including the images found at the Site, the content of any text, or the layout/design of any page or form contained on a page) without Brideside’s express written consent;
Not to use meta tags or any other “hidden text” utilizing any of our names, trademarks, or product names without Brideside’s express written consent;Not to “deeplink” to this Site without Brideside’s express written consent;
Not to create or use a false identity on this Site;
Not to collect or store personal data about others; and
Not to attempt to obtain unauthorized access to the Site or portions of the Site that are restricted from general access.
In addition, you agree that you will comply with all applicable local, state, national, and international laws and regulations, including but not limited to United States export restrictions, that relate to your use of or activities on this Site.
Brideside makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature, or reliability of sites accessible by hyperlink from this Site, or sites linking to this Site. The linked sites are not under the control of Brideside and Brideside is not responsible for the content of any linked site or any link contained in a linked site, or any review, changes, or updates to such sites. The inclusion of any link does not imply affiliation, endorsement, or adoption by Brideside of the Site or any information contained therein. When leaving the Site, you should be aware that Brideside’s Terms and policies no longer govern, and therefore you should review the applicable terms and policies, including privacy and data-gathering practices, of that site.
By using this Site and/or transmitting to it any Content, you agree to indemnify Brideside, its officers, directors, parents, partners, employees, agents, distributors, affiliates, subsidiaries and their related companies for any and all claims, damages, losses and causes of action arising out of your breach or alleged breach of this agreement.
THE MATERIALS ON THIS SITE AND ANY PRODUCTS OR SERVICES PROMOTED, MARKETED, AND/OR SOLD BY BRIDESIDE OR OTHERS ARE TRANSMITTED AND DISTRIBUTED “AS IS” AND APPEAR ON THE SITE WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. BRIDESIDE MAKES NO WARRANTY AS TO THE QUALITY, ACCURACY, COMPLETENESS AND VALIDITY OF ANY MATERIALS ON THE SITE AND DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you.
The materials provided in this Site are for entertainment and promotional purposes only. User may not rely on any information and opinions expressed in it for any other purpose. Neither Brideside, nor its officers, directors, parents, partners, employees, agents, distributors, affiliates, subsidiaries and their related companies are responsible or liable for any loss damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on the Site.
Limitations on Liability
IN NO EVENT, INCLUDING WITHOUT LIMITATION NEGLIGENCE, SHALL BRIDESIDE OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES, CLAIMS, OR LOSSES INCURRED (INCLUDING WITHOUT LIMITATION COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES), HOWEVER CAUSED, AND UNDER ANY THEORY OF LIABILITY ARISING IN CONNECTION WITH: (I) THE SITE; (II) THE USE OR INABILITY TO USE THIS SITE; (III) THE PURCHASE OR USE OF ANY PRODUCTS THROUGH THE SITE, INCLUDING BUT NOT LIMITED TO THE SAFETY OR FUNCTION OF ANY PRODUCT; (IV) UNAUTHORIZED ACCESS TO OR ALTERATION OR LOSS OF YOUR TRANSMISSIONS OR DATA OR OTHER INFORMATION THAT IS SENT OR RECEIVED; (V) ERRORS, SYSTEM DOWN TIME, NETWORK OR SYSTEM OUTAGES, OR FILE CORRUPTION OR SERVICE INTERRUPTIONS; OR (VI) OTHERWISE UNDER THIS AGREEMENT, EVEN IF BRIDESIDE OR ITS REPRESENTATIVES ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, CLAIMS, OR LOSSES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, BRIDESIDE’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO BRIDESIDE FOR ANY PRODUCTS SUPPLIED BY BRIDESIDE THROUGH YOUR USE OF THE SITE.
Brideside will not be liable in any amount for failure to perform any obligation under these Terms if such failure is caused by the occurrence of any unforeseen contingency beyond its reasonable control, including without limitation Internet outages, communications outages, fire, flood, or war.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
Changes to the Site
Brideside may, in its sole discretion, terminate, change, modify, suspend, make improvements to, or discontinue any aspect of the Site or any products available through the Site, temporarily or permanently, including the availability of any features of the Site or access to any parts of the Site, at any time without notice to you, and you agree that Brideside shall not be liable therefor.
This Site is controlled, operated, and administered by Brideside from its offices within the United States of America. Brideside makes no representation that materials on the Site are appropriate or available for use at other locations outside of the United States and access to them from territories where the contents or products available through the Site are illegal is prohibited. You may not use the Site or export the content or products in violation of U.S. export laws and regulations. If you access this Site from a location outside of the United States, you are responsible for compliance with all local laws.
Applicable Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without resort to its conflict of law provisions. In the event of a dispute arising out of your use of the Site and/or these Terms, the proper jurisdiction and venue will be the state courts of the State of Delaware in New Castle County or, as may be appropriate, the U.S. District Court District of Delaware. You consent to the exercise of personal jurisdiction of these courts over you in the event of such a dispute.
Representations and Warranties
You represent, warrant and covenant that: (a) you have the power and authority to enter into this agreement; (b) you are at least thirteen (13) years old; (c) you shall not use any rights granted hereunder for any unlawful purpose; and (d) you shall use the Site only as set forth in the Terms. Brideside does not warrant that: (a) the Site will be uninterrupted or error free; (b) defects or errors in the Site will be corrected; (c) the Site will be free from viruses or other harmful components; or (d) any information contained in the Site will be accurate or reliable.
The section titles in these Terms are used solely for the convenience of you and Brideside and have no legal or contractual significance.
If any provision of these Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
The Terms constitute the entire agreement between Brideside and you with respect to your use of the Site. Any cause of action you may have with respect to the Site must be commenced within one (1) year after the claim or cause of action arises, notwithstanding any statutes of limitation to the contrary. Any failure by Brideside to enforce or exercise any provision of the Terms or related right shall not constitute a waiver of that right or provision. The section titles used in the Terms are purely for convenience and carry with them no legal or contractual effect.
Nothing in these Terms will be construed as creating a joint venture, partnership, employment, or agency relationship between you and Brideside, and you do not have any authority to create any obligation or make any representation on Brideside’s behalf. You may not assign this agreement, by operation of law or otherwise, without Brideside’s written consent. Subject to the foregoing, these Terms will be binding on, inure to the benefit of, and be enforceable against you and Brideside and their respective successors and assigns.